Contact PSI Today. (847) 907-4311

Property Management

We take pride in our proactive, responsive, hands-on management style and our proven record of ability and accomplishment.

From day-to-day issue resolution to strategic planning we understand the importance of our role and how it relates to the success of the assets we manage.

What should a client expect from a property management company?
  • A 24 hour EMERGENCY RESPONSE system that will allow for a "live" management representative to be available for responses 365 days per year, 7 days per week, and 24 hours per day.
  • A customer service department available for maintenance and all other requests Monday through Friday 8:30 a.m. to 5:00 p.m.
  • An assigned property manager specifically designated to manage the subject property.
  • Routine property inspections to identify issues pertaining to maintenance, cleanliness, municipal code compliance, liability diversion and overall operation.
  • Guaranteed "returned phone calls" to all inquiries regarding the subject property, within 24 hours of the original inquiry.
  • A staff of maintenance personnel that is always available for maintenance and emergency response issues.
  • A monthly financial management report.
  • An annual capital project recommendation report.
  • Analyze and re-negotiate, if necessary, all annual service contracts.
  • Tax protest supervision.
  • Tenant improvement & capital improvement project supervision.
  • Operating budget preparation and variance reporting.

While the above list does not entirely encompass every aspect of property management, it should be considered a general expectation for property management services. At the very least, these services should be inclusive for an industry standard property management fee.

Property Types
  • Commercial Office
  • Industrial
  • Retail
  • Medical
  • Commercial condominium
  • Residential condominium
  • Multi-unit residential rental
  • Single family
Comprehensive Building Analysis
  • Property inspections
  • Deferred maintenance and capital improvement recommendation
  • 10 year capital projection & escrow plan
  • Service contract review & recommendation
  • Operating budget review & recommendation
Physical Management
  • Property inspections
  • Deferred maintenance and capital improvement recommendation
  • 10 year capital projection & escrow plan
  • Service contract review & recommendation
  • Operating budget review & recommendation
  • Regular property inspections
  • 24 hour emergency response
  • Disaster recovery services (Mitigation & Restoration)
  • Receive tenant request and administer appropriate response and/or solution
  • Tenant correspondence
  • Municipal correspondence
  • Manage/negotiate service contracts
  • Tenant improvement management
  • Capital project management
  • Coordinate & manage tenant move in/move out process
  • Maintenance supervision
  • Lease interpretation
  • Records retention
  • Insurance claim management
Accounting
  • Accounts receivable and accounts payable with audit trail
  • Data management of properties, tenants, vendors, etc.
  • Comprehensive monthly and annual financial reports
  • Cash flow projection and annual budges
  • Cash or accrual accounting procedures
Reporting
  • Bank account balance sheet
  • Bank reconciliation
  • Check register for the operation account
  • Copy of the general ledger
  • Budget variance report to explain variances from the forecasted operation costs
  • Tenant request/resolution activity

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For more information, please contact us at (847) 907-4311 or email info@psiproperties.com